Usability Testing Round 2
USABILITY TESTING
Interview with Martin | 62 years old, Stroke Survivor.
Martin was able to onboard quickly, but communicated that he wanted a shorter onboarding process. Also, other stroke survivors would like fewer steps when logging in
Martin became a little bit confused in the game section, as to which games to select and how to move through them
Martin also paused slightly during the user flow involving the exercises, but regained his orientation quickly and navigated that section well on further effort
Martin wants only aspects of multiplayer and the ability to send messages/be social with other people in rehabilitation. He does not want extra tasks, coins, etc. His main tasks are completing his daily exercises and then the social/community aspect
Action Items After First Round of User Testing
Onboarding | Shorten the process or add an option to enter an activation code (provided by the therapist).
Games | Merge games into today’s exercise.
Today’s exercise | Shorten navigation, make instructions (videos) optional / skippable length.
Chat | Add chat with friends function.
Before
Before
Before
Link to Interview video
Onboarding Process Shortenned
Merge games into today’s exercise.
Add chat with friends function.
After
After
After
Usability Testing Round 2
Interview with Emma | mid-20’s, family member and caregiver to a stroke survivor.
Emma was able to complete all navigational scenarios to get to all major areas of the application
Emma thought that having multiple ways to navigate to different sections of the app in the “profile” and “home screens” will be helpful (people with lower digital literacy may recognize one type of navigation, but not another)
Emma did have a little trouble and a pause on the “calibration screen, not knowing what this function was or how it worked”
Emma was confused about the difference between the “profile” and the “homescreen page”.
She noticed they have similar information, but also noted that the elements on the “homescreen” page were more “gamified” and what would be expected in a game scenario, but might be harder to navigate for folks with lower digital literacy
Action Items After First Round of User Testing
Confused between profile vs. home room (A & B testing required in round 4 testing).
Need to change wording/add more explanation for calibration.
Add summary/explanation after clicking events.
Before
Before
Before
Link To Interview video
Homescreen change
Merge games into today’s exercise.
Add summary/explanation after clicking events
